The details in plain language
Acceptance and accounts
You must provide accurate account information, protect access credentials, and remain responsible for activity under your organization.
Service provider
Peek Assist is a product of Oracel LLC. Final legal address and formal notice details remain subject to counsel review before commercial launch.
Authorized remote access
You may access only systems you own, administer, or have clear permission to support. You must respect every customer approval and revocation.
Software license
Peek Assist grants a limited, revocable, non-transferable right to use the service and client software for lawful support purposes.
Paid subscriptions
Paid plans renew automatically at the billing interval and price shown at checkout until cancelled. The account owner authorizes recurring charges and receives an invoice or receipt after successful payment.
Cancellation and refunds
Cancellation stops future renewal and normally leaves access available through the paid period. Refund eligibility is governed by the published Refund Policy and applicable law.
Service availability
Free and beta capabilities may change, experience interruption, or be withdrawn. No uptime commitment applies unless separately agreed.
Intellectual property
Peek Assist software, branding, and service materials remain the property of their respective owner and licensors.
Termination
Access may be suspended for security risk, unlawful use, material breach, or protection of users and infrastructure.
Liability
The service is provided subject to applicable law and any written agreement. Do not rely on it as the sole safeguard for critical systems or data.
Contact
Questions about these terms may be submitted through the Contact page.