Authorization required
Do not access, monitor, enroll, or control a device without valid authority and any required user consent.
HomeAuthorized use
Acceptable Use Policy
Peek Assist is for legitimate support and administration of devices you are authorized to access.
Policy sections
The details in plain language
No fraud or impersonation
Do not misrepresent your identity, organization, purpose, or relationship with a customer.
No malware
Do not distribute malicious code, persistence mechanisms, or files intended to damage or compromise systems.
No credential theft
Do not capture passwords, bypass authentication, or request secrets outside an authorized support process.
No security circumvention
Do not evade access controls, endpoint protections, audit systems, or platform limits.
Enforcement
Peek Assist may suspend access, preserve relevant evidence, and cooperate with lawful investigations of abuse.