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No credit card is required to create your account or begin using the current service.
HomeSimple pricing
Peek Assist is currently free to use
Create your workspace, invite your team, and start testing support workflows without entering credit card information.
What you can do
Built for peek assist is currently free to use
Attended support
Create support codes and work through customer-approved sessions.
Team workspace
Invite technicians and manage roles from one organization.
Clear product status
Production readiness and provider configuration remain visible to administrators.
FAQ
Frequently asked questions
Is Peek Assist free?
Peek Assist is currently free to use. Pricing may evolve as production capabilities and service levels expand.
Do I need a credit card?
No. You can create an account and get started without entering credit card information.
Does the customer need an account?
No. For attended support, the customer enters a support code, downloads the support client, and approves the requested permissions.
Can I access unattended devices?
Yes, after the device is deliberately enrolled and the organization policy allows unattended access. Enrolled access can be revoked and is auditable.
Does Peek Assist support file transfer?
Yes. Sessions support customer-approved, bidirectional file transfer with progress and integrity checks.
Is remote access secure?
Peek Assist uses authenticated sessions, explicit authorization, encrypted transport, role controls, and audit evidence. Security depends on correct deployment and operating practices as well.
Start free
Try Peek Assist without a credit card
Create a workspace and begin with a transparent support flow.