Peek Assist
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Help starts with a clear invitation and informed approval

Give customers a simple support code, a recognizable client, and a visible way to chat, review permissions, and end support.

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Peek Assist product interface illustrating help starts with a clear invitation and informed approval.
What you can do

Built for help starts with a clear invitation and informed approval

01

Email invitations

Send the customer a session link through the configured SMTP provider.

02

Support chat

Keep the conversation alongside the session instead of relying on a separate channel.

03

Visible technician identity

The customer sees the technician and organization associated with the request.

04

Customer control

The customer can review permission status and end an attended support session.

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Try Peek Assist without a credit card

Create a workspace and begin with a transparent support flow.

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