Email invitations
Send the customer a session link through the configured SMTP provider.
HomeRemote assistance
Help starts with a clear invitation and informed approval
Give customers a simple support code, a recognizable client, and a visible way to chat, review permissions, and end support.
Peek AssistSample workspaceCustomer conversationSupport request 482 915 734
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What you can do
Built for help starts with a clear invitation and informed approval
Support chat
Keep the conversation alongside the session instead of relying on a separate channel.
Visible technician identity
The customer sees the technician and organization associated with the request.
Customer control
The customer can review permission status and end an attended support session.
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