Attended workflow
Compare support-code entry, customer identity checks, requested permissions, and visible session end.
HomeEvaluation guide
Evaluating Peek Assist alongside ConnectWise ScreenConnect
Use your own technical, security, support, and procurement requirements. Product capabilities and pricing change, so verify ConnectWise ScreenConnect's current documentation directly before deciding.
Evaluation criteria
Compare your requirements, not marketing claims
Verify every product against its current documentation and a representative pilot.
Unattended governance
Review enrollment, device organization, technician roles, access revocation, and audit evidence.
Technician tools
Test display quality, input control, chat, file exchange, restart behavior, diagnostics, and multi-monitor use.
Deployment and security
Verify signing, network requirements, encryption, identity controls, logs, retention, and incident practices.
Current cost
Peek Assist offers a 30-day trial without a credit card. Verify current paid catalogue and provider readiness before comparing cost.
Hands-on validation
Run a controlled pilot on representative devices and networks before production adoption.
Start free
Try Peek Assist with a visible support flow
Create a workspace and begin a 30-day trial without a credit card.