Fast customer sessions
Create a short-lived code, send the join link, and open the remote screen after customer approval.
Peek AssistAttended support
Remote Support Software
Start attended remote support sessions with customer consent, support codes, technician notes, chat, and audit history.
CapabilitySupport codes
CapabilityCustomer approval
CapabilityTechnician notes
Technician workspace
Keep session state, notes, customer status, chat, and screen access in one simple console.
Built-in evidence
Session events, delivery status, and operational readiness checks help teams support responsibly.
What this includes
Clear capabilities, no hidden access claims.
Peek Assist only presents capabilities that are governed by policy, customer consent, technician roles, and audit evidence.
Support codesCustomer approvalTechnician notesSession timelineAudit history